Are you fascinated by the world of real estate and have a knack for organisation and people skills? If so, a property management career might just be the perfect fit for you.

With 31 per cent of Australian households renting, property managers have the opportunity to play a crucial role in the real estate industry, overseeing and managing residential or commercial properties on behalf of owners. It’s a dynamic and rewarding career path that requires a combination of knowledge, expertise, and a passion for providing exceptional service.

In this article, we’ll explore the steps to becoming a property manager in Australia. With a little hard work and dedication, you’ll be well on your way to a successful, fulfilling, and lucrative career. Let’s jump into it.

What it takes to become a property manager

Becoming a property manager entails a journey of learning, gaining experience, and obtaining the necessary qualifications. The educational requirements and certification processes vary across Australian states and territories, but the foundation remains the same—building a solid understanding of the industry and acquiring the skills to excel in the role.

In most cases, aspiring property managers are required to complete a relevant course in property services or real estate. Entry Education offers comprehensive courses that cover essential topics such as property management, leasing, and landlord-tenant relationships, providing you with the knowledge needed to navigate the intricacies of the field.

Here is an overview of the study and training requirements in different regions:

  • New South Wales (NSW) and Australian Capital Territory (ACT): Begin with a certificate of registration or assistant agent course. Upon successful completion, you can apply to the regulator, such as New South Wales Fair Trading or the ACT Government, to obtain an assistant agent certificate.
  • Victoria (VIC): As a beginner, you are required to complete the Agent’s Representative course.
  • Queensland (QLD): In Queensland, you have two options. You can either complete the Salesperson course, which includes property management, or pursue the full real estate license course.
  • South Australia (SA): It is recommended to complete the required 13 units of competency from the Certificate IV course.
  • Western Australia (WA): In Western Australia, you can choose between completing 12 units from Certificate IV in Real Estate to specialise in property management or undertaking all 18 units to work in property management and sales.

Once you’ve completed the required education, you’ll typically need to secure a property manager license or registration, depending on the state or territory. This process involves meeting specific criteria, such as demonstrating competency and fulfilling any experience requirements. If you’re unsure, Entry Education can guide you through the licensing process, ensuring you meet all the necessary criteria and are well prepared for success.

Property management career

The roles and responsibilities of a property manager

As a property manager, you’ll find yourself immersed in a diverse range of responsibilities on a daily basis. Your primary duty is to act as a liaison between property owners and tenants, ensuring the smooth operation and maintenance of the properties under your management.

Your tasks may include the following:

  • Advertising and marketing vacancies
  • Conducting property inspections
  • Screening and selecting tenants
  • Negotiating leases
  • Collecting rent payments
  • Coordinating repairs and maintenance

Additionally, you’ll handle administrative duties such as record-keeping, financial reporting, and ensuring compliance with relevant laws and regulations. It’s often not as sales oriented as being a real estate agent, which is one of the reasons why some choose to become property managers.

Property management roles can vary, ranging from residential property management to commercial or industrial property management. Each role comes with its own unique set of challenges and rewards, but they all share the common goal of maximising property value and ensuring tenant satisfaction.

Property managers provide a wide range of services to both property owners and tenants. From promptly addressing maintenance issues to mediating disputes and maintaining strong landlord-tenant relationships, property managers play a vital role in creating a harmonious and mutually beneficial rental environment.

Essential skills for successful property managers

To thrive as a property manager, certain characteristics and skills are essential. These qualities will help you excel in your role and contribute to the overall satisfaction of property owners and tenants.

  • Time management is crucial for property managers, as they juggle multiple responsibilities and tasks simultaneously. Being able to prioritise and effectively allocate your time ensures that all aspects of property management are addressed promptly and efficiently.
  • Problem-solving skills are also invaluable in this line of work. Property managers encounter various challenges, ranging from maintenance issues to tenant disputes. The ability to think critically, identify solutions, and navigate complex situations is key to maintaining peace and ensuring optimal outcomes for all parties involved.
  • In addition, negotiation skills play a significant role in property management. Whether negotiating lease terms, resolving conflicts, or coordinating repairs and maintenance, communicating effectively and finding mutually beneficial solutions is paramount.
  • Property managers must also understand property laws and regulations to operate within legal boundaries. Staying informed about relevant legislation, such as tenancy laws and building codes, ensures compliance and minimises potential legal risks.

Even with all these skills, the number of properties a property manager can effectively handle varies depending on various factors. While there is no definitive answer, industry standards suggest that a property manager can typically oversee anywhere from 100 to 200 properties. This number can fluctuate according to property complexity, geographic proximity, and the availability of support staff. Finding a balance that allows you to provide quality service to property owners and tenants while effectively managing your workload is essential.

By possessing these essential skills and understanding the factors that affect property management capacity, you can position yourself for success in this dynamic and rewarding career field.

How to become a property manager

If you’re considering a property management career, there are various paths you can take. Let’s break it down step by step:

  1. Gain relevant education: Start by acquiring the necessary knowledge and skills through reputable property management courses. These courses provide comprehensive training on topics such as property laws, financial management, tenant relations, and maintenance.
  2. Obtain practical experience: While education is crucial, hands-on experience is equally valuable. Look for opportunities to work as an assistant or intern in property management companies or real estate agencies. This practical experience will enhance your understanding of the industry and its day-to-day operations.
  3. Pursue licensing: Obtaining a license is vital for practising as a property manager in Australia. Licensing regulations vary across states and territories, so it’s important to familiarise yourself with the specific requirements of your desired location.
  4. Apply to the government regulator: Once you have completed the necessary education and fulfilled the licensing requirements, you will need to apply to the government regulator responsible for overseeing property management in your state or territory. This application process typically involves submitting relevant documentation and paying any applicable fees.

Following these steps and investing in your education and experience can pave the way for a successful property management career.

Licensing requirements for property managers in Australia

Becoming a licensed property manager is crucial to a fulfilling career in this field. Each state and territory in Australia has specific licensing requirements that aspiring property managers must fulfil.

Above, we listed the courses and units you’ll need to complete to gain a license in various states across the country. For more information, check out the links below:

Study with Entry Education

Embarking on a career in property management can be a fulfilling and rewarding journey. Throughout this article, we have explored the path to becoming a property manager, the essential skills required, the role and responsibilities involved, and the licensing requirements across different Australian states and territories.

If you are passionate about this field and ready to take the next step, get started with Entry Education. Whether you want to become a real estate agent or property manager, our comprehensive, recognised courses provide the knowledge and practical skills needed to excel. Begin your journey today.
Becoming a property manager

Published On: May 25th, 2023 / Categories: Real estate industry /

About the Author: Ryan Keys

Ryan is the co-founder and co-director of the Entry Group. An innovator in the education scene, Ryan takes great pride in encouraging and empowering the students and his peers. Unafraid to challenge the norm, Ryan set the goal to offer unrivalled support for students in the real estate education industry. Eight years on, and Entry Education is the leading and largest real estate education provider, a testament to Ryan’s work ethic and determination.

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