BSB50420 Diploma of Leadership and Management
BSB50420 Diploma of Leadership and Management
Entry Education’s BSB50420 Diploma of Leadership and Management is designed for existing and emerging team leaders, supervisors and managers. The course covers practical skills employers consistently ask for: making informed decisions under pressure, managing team performance, building productive workplace relationships, and turning strategy into operational plans.
Completing the BSB50420 Diploma of Leadership and Management course awards participants with nationally-recognised AQF Level 5 qualification. Learn online with Entry Education in a self-paced format – enrol today.
Get 76% off. Pay $595 instead of $2,500.
FLASH SALE – Until October 18th.
Study delivery method:
- Self-paced online course ($595)
- Online face-to-face workshop course ($995)
Ready to register?
About the Diploma of Leadership and Management Course (BSB50420)
Developing your leadership and management skills does not only happen on the job. Formal training can help you to learn more quickly and thoroughly, whether you are preparing for a promotion or being placed in a management role.
As industries across Australia adopt AI and automation tools at an increasing rate, the need to lead people and manage teams is more important than ever. 84% of hiring managers now identify “human skills”, such as communication and teamwork, as priorities when searching for new talent.
This course is self-paced, meaning you can complete study according to your own schedule without worrying about deadlines or missed dates. You will be given access to a trove of online resources to support your learning, and study material will be delivered by industry experts with real-world experience.
BSB50420 Diploma of Leadership and Management Study Modules
The BSB50420 Diploma of Leadership and Management course with Entry Education consists of 12 units of competency: 6 core and 6 electives. Throughout the course, you will learn strategies and skills to lead with confidence and set your team up for success.
Core units
BSBCMM511 Communicate with influence
- Present ideas persuasively to teams, stakeholders and senior leadership
- Chair meetings and negotiations so that decisions are clear and agreed
- Adapt your communication style to different audiences and levels of seniority
BSBCRT511 Develop critical thinking in others
- Mentor team members in problem analysis to minimise escalation
- Establish a team culture that tests assumptions and challenges ideas constructively
- Facilitate structured problem-solving in your team
BSBLDR523 Lead and manage effective workplace relationships
- Establish processes that support open and respectful communication
- Manage conflict early to prevent issues from affecting work
- Build trust within your team and across the business
BSBOPS502 Manage business operational plans
- Translate organisational strategy into an operational plan with defined resources, timelines and responsibilities
- Monitor performance against the plan and adjust as conditions change
- Report on operational performance to senior stakeholders
BSBPEF502 Develop and use emotional intelligence
- Recognise your own emotional triggers and manage your responses under pressure
- Interpret team dynamics and respond to underlying issues
- Apply emotional intelligence deliberately to strengthen working relationships
BSBTWK502 Manage team effectiveness
- Set clear expectations, objectives and accountabilities for your team
- Identify the causes of underperformance and intervene early
- Build cohesion within remote, hybrid and cross-functional teams
Elective units
BSBCMM412 Lead difficult conversations
- Prepare for and conduct conversations regarding performance, conduct and change
- Remain composed and constructive when discussions become emotionally charged
- Close conversations with clear agreements and defined follow-up actions
BSBFIN501 Manage budgets and financial plans
- Develop and negotiate a budget for your team or business unit
- Track expenditure against forecast and account for variances
- Make defensible resourcing decisions supported by financial evidence
BSBLDR522 Manage people performance
- Allocate work with clearly understood roles and priorities
- Deliver feedback that improves performance while maintaining the working relationship
- Address underperformance through a fair and documented process
BSBOPS501 Manage business resources
- Forecast the members, equipment and systems your team requires
- Acquire and deploy resources within policy and budget
- Review resource utilisation and address inefficiency
BSBPEF501 Manage personal and professional development
- Set development objectives for yourself and your team members
- Implement systems that track capability growth over time
- Apply feedback and reflection as an ongoing practice rather than an annual exercise
BSBSTR502 Facilitate continuous improvement
- Engage your team in improvement initiatives rather than imposing change
- Identify, trial and embed process improvements
- Sustain improvements so that gains are maintained over the long term
Let’s launch your career
Want to become a real estate agent or mortgage broker, but can’t make face-to-face classes?
Our online training will get you everywhere you want to go in the real estate or mortgage broking industry.
Our student support comes in whatever mode suits you best. Phone, email, online chat or even pigeon post (just kidding about the pigeons).
Get in touch online or phone 1300 799 447 now to kickstart your career!
