Human Resource Management course
Improve your skills in human resource management — learn how to create a healthier, happier, and more effective working environment for your team through our online human resource management course. Entry Education’s online Human Resource Management course provides an in-depth exploration of issues such as workplace bullying and discrimination, training needs for staff, and recruitment challenges to provide individuals with a keen understanding of how to improve their personnel management skills.
During the course, you will have access to all the training content online, which you can complete at your own pace. Our course trainers will be available to provide you with after-hours support to supplement your learning.

Online self-paced
(non-accredited)

4 interest-free instalments

$60 – $100k

None

support

to study
4.8 696 reviews
Get 20% off. Pay $395 instead of $495.
FLASH SALE – Until November 9th.
- Human behaviour
- Individual and group behaviour
- Perception
- Gestalt theory of perception
- Influences on perception: behaviour, appearance, expectations, primary effect, attribution, schemas
- Perception and reality
- Selective attention
- Central traits
- Attribution
- Kelley’s theory of attribution
- Changing perceptions
- Defence mechanisms
- Psychologically healthy individuals
- Influences on human behaviour
- Socialisation
- Family influence
- Influence of school
- Influence of peers
- Influence of society
- Workplace communications
- Communication defined
- Variables affecting communication: context, nature and quality of the transmitted message and the received message
- Effective communication
- Listening effectively
- Giving clear instructions
- Workplace conditions
- Unions
- Duty of care
- Workplace safety
- Costs of illness and injury
- Lifting and manual handling
- Protective equipment
- Workplace bullying and violence
- Workplace design; physical and psychological factors
- Colour
- Office landscaping
- Controlling Operations
- Supervising staff: listening, informing, leading
- Managing a project
- Applying standards
- Monitoring performance
- Regulating progress
- Giving directives and introducing change
- Dealing with contingencies
- Developing contingency plans
- Problem solving methodology
- Stock control
- Quality control
- Production control
- Labour utilisation control
- Financial control
- Recruitment and Induction
- Advertising a position
- Interviewing
- Interview guidelines
- Interview questions
- Types of questions
- Staff training
- Responsibilities of a trainer
- Factors affecting learning: Attention, intelligence, self esteem. etc
- How we learn
- Memory
- Assessing training needs
- Sources of information for a needs assessment
- Communication skills for trainers
- Body language
- Reasons that people do not learn -communication barriers
- Developing conversation
- Effective questioning
- Motivating learners
- Principles of learning
- Adult learners
- Work teams
- Conformity -Heiders Balance Theory
- Different styles of handling conflict
- Delegation
- Delegation situations: High Experience/Low Motivation; High Experience/High Motivation etc
- Conflict handling tequniques
- Dealing with anger (in yourself and in others)
- Negotiation
- Joint problem solving approach
- Mediation
- Negotiation problems
- Positive Discipline
- Static and dynamic principle
- Giving praise
- Enforcing rules
- The disciplinary interview
- Changing behaviour -classic and operant conditioning
- Reinforcement
- Punishment
- Grievances and Complaints
- Detecting a problem
- Guidelines for dealing with grievances
- Reducing grievances
- Applying the formal problem solving technique
- Monitoring and Reporting
- Monitoring performance
- Observation
- Regular review
- Scheduled evaluations
- Report writing
- Work study
- Techniques of work study
- Work measurement
- Explain how perception, learning and prior experience influence human behaviour
- Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
- Explain factors that contribute to overall workplace conditions and can affect workplace culture
- Explain basic supervising practices for controlling business or department operations
- Identify essential processes in the recruitment and induction of employees
- Describe the key elements of planning and conducting effective staff training
- Describe how team processes can be used to improve performance and productivity
- Identify methods to establish and maintain discipline through positive means, such as reinforcement and increasing motivation
- Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises
- Explain the importance of monitoring workplace processes and performance, and how to report your observations
This course will:
- Help you to plan, organise, delegate and manage personnel efficiently
- Help you go to the next step in your job
This course is ideal for:
- Business owners
- Supervisors and foremen
- Human relations managers
- Departmental managers
- Project managers
- Teachers, students, employees – anyone wishing to climb to a higher position within their organisation.
Although planning, organising and administering may be assigned to other persons, they are an integral part of a leader’s responsibility, and may sometimes fall under the leader’s list of tasks. In either case, the leader is responsible for ensuring these tasks are carried out in a manner consistent with the group’s agreed goals and priorities.
- Identify communication gaps within the workplace and implement improved strategies to avoid miscommunication
- Review potential issues in workplace conditions and culture
- Create a plan for addressing problems and challenges faced by staff
- Refine the recruitment and onboarding process for new employees
- Establish an outline for continual skills development for staff
- Put into practice strategies that promote positive morale and motivation among staff
- Develop and present HR reports that cover the key performance metrics of business teams
It’s an online course – all you need to start learning is a computer and a reliable internet connection. The course can be completed fully online and can be accessed immediately after you’ve registered and made payment.
All course participants will gain access to our online platform, where our trainers deliver responsive support to address queries regarding the learning material. Out-of-hours support is also available to help with any troubleshooting requests.
Online HR management training
Human resource management has come into the spotlight in Australia as nationwide concerns regarding employee welfare and mental health continue to grow. Whether you’re a business owner, team leader, or part of an HR department, having a good understanding of managing and motivating staff plays a big part in achieving success.
Our Human Resource Management course is suitable for anyone looking to learn how to better support their business teams and promote future development for staff, including:
- HR trainees, executives, and managers
- Business owners
- Team leaders and middle managers
- Project managers
- Individuals aspiring to be in a managerial position
Study delivery method:
- self-paced online course ($395)
Register in this course here:
Entry Education
Level 4/150 Albert Rd, South Melbourne
4.8 696 reviews
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Khushhal Sandhu ★★★★★ a month ago
I recently completed my Certificate IV in Real Estate Practice through Entry Education and I couldn’t be more impressed. From start to finish, the entire process was smooth, professional, and genuinely supportive.
The trainers are industry … More experts who explain everything clearly and are always available to guide you — no question is too small. The course content is practical, well-structured, and directly relevant to real-world real estate work.
What really stood out was the flexibility. I could complete the course around my schedule without compromising on quality. Entry Education genuinely cares about student success, and it shows.
If you’re looking to launch or level up your real estate career, I highly recommend Entry Education. They make learning accessible, engaging, and results-driven! -
S Grewal ★★★★★ a month ago
I recently completed my Certificate IV in Real Estate with Entry Education, and I couldn’t be happier with the experience. The team was highly professional and provided excellent student support throughout the course. They were incredibly … More responsive, with fast turnaround times on marking assessments and providing helpful feedback. The learning material was clear and well-structured, making it easy to stay on track. It’s a fantastic training provider that genuinely supports its students. I highly recommend Entry Education to anyone considering a career in real estate. -
appan gulati ★★★★★ a month ago
I recently completed my Certificate IV in Real Estate Practice with Entry Education through their self-paced online course, and I had a great experience. The whole process was smooth and easy to follow. The team was always helpful and supportive … More whenever I had questions or needed help with my assessments. I really appreciated how responsive they were. Would definitely recommend Entry Education to anyone looking to study real estate! -
TAMIR EZER ★★★★★ a month ago
Excellent and Responsive Training!
I just finished my CPP41419 Certificate IV in Real Estate Practice (Victoria) with Entry Education. I was so impressed with their outstanding responsiveness!
Anytime I had a question, their team got back … More to me quickly and helpfully. This support made my learning journey smooth and easy. The course content was comprehensive and the online platform was user-friendly.
Highly recommend Entry Education for real estate qualifications in Victoria! -
Jake Martinez ★★★★★ in the last week
Absolutely amazing Educational Institution. I did unrestricted real estate sales. The course was very straightforward. Excellent study guides, outstanding and profoundly helpful assessors. Excellent support team, can't recommend it … More enough, it's wonderful! -
何国珠 ★★★★★ a year ago
I am very grateful for the courses provided by Entry Education and the dedicated guidance from the teachers. Although my English level is average, I have noticed significant improvements in my abilities throughout the learning process. … More
The teachers are always patient in answering my questions and explaining complex concepts in an easy-to-understand manner. Their support has filled me with confidence during my studies. The course content is rich and covers various aspects of the real estate industry, giving me a comprehensive understanding of the field.
I particularly enjoyed the practical components of the course, which allowed me to apply theoretical knowledge to real-life situations. This experience is invaluable for my future career.
I highly recommend Entry Education to all students interested in entering the real estate industry! No matter your background, there are suitable learning resources and support available here. Thank you, Entry Education, for providing me with such valuable knowledge and skills!
— Guozhu He -
Hassan Bhatti ★★★★★ a year ago
I recently completed my Certificate IV in Real Estate Practice with Entry Education and I couldn't be happier with the experience! The course was engaging, informative, and perfectly structured to help me achieve my goals.
The trainers … More were knowledgeable, supportive, and always available to answer my questions. The online platform was user-friendly and made it easy to stay on top of my studies.
I appreciated the flexibility of the course, which allowed me to balance my studies with work and other commitments.
The content was relevant and up-to-date, covering everything I needed to know to succeed in the real estate industry.
I'm so grateful to have chosen Entry Education for my training. I feel confident and prepared to start my new career in real estate, and I couldn't have done it without their support.
Thanks, Entry Education, for an exceptional learning experience! I highly recommend you to anyone looking to pursue a career in real estate." 5/5 stars! -
Greta Szabo ★★★★★ a year ago
The course was informative and perfect for anyone looking to deepen their real estate knowledge. I chose the self-paced option, which allowed me to balance studying while raising kids and working….this flexibility was a lifesaver for me. … More The staff was always prompt, responsive, and genuinely helpful whenever I had questions. :-) overall I had a great experience with Entry Education. -
Issy Karagoz ★★★★★ a year ago
I’ve just completed my Certificate IV in Real Estate through Entry Education, and I couldn’t be happier with the experience. The support team was fantastic, especially Jane Moore, who offered invaluable encouragement along the way. There … More were times I felt uncertain about my answers and was surprised by how much legislation there was to learn. But with their guidance, I was able to get through it, and I’m thrilled with the outcome.
Thank you to the entire Entry Education team for your patience and support. Much appreciated! -
James Thurling ★★★★★ 11 months ago
Entry Education deliver a thorough and comprehensive course for anyone looking to work in the real estate business - fully credited
and nationally recognised in Australia. I did my course over four months with the additional VIP support … More package where I could call Entry for any questions or queries I had regarding my course. The coursework and module exams are self paced and effective. I have learnt so much since completing my course and I’m now ready for a career in property! For anyone interested in taking the leap, I highly recommend Entry Education - their staff are lovely and always on call to help. I’m so happy I went with them and have achieved my certificate in real estate practice. -
PARIS LEVENTIS ★★★★★ a year ago
Just completed my Cert IV in Real Estate and I am happy to say the team was amazing! Thank you to everyone I dealt with! All the best. 👍 P.S If you are keen to do the course asap the premium service really was worth it. -
Georgyia ★★★★★ a year ago
Recently I completed my Cert IV in Real Estate practice….I thoroughly enjoyed this and the format it was presented in and I have gained so much knowledge.
I really liked the flexibility of this course as it worked well with busy scheduling, … More and the expectations were clear and upfront. I also liked being able to access info anytime of the day, no matter where I was.
Entry Educations customer service was outstanding, and the course content was exactly what I was looking for. I was so pleased with the service I received from this business.
I can’t speak highly enough about my trainer “Jane Moore” as she gave me the most exceptional customer service. Jane went above and beyond to assist whenever I needed assistance and nothing was too much trouble.
I was extremely impressed by her level of knowledge and efficiency and when it came to marking my work, she would make it a priority and for that I’m truly grateful.
I'm struggling here to think of any reason why this should not get a five-star rating.⭐️⭐️⭐️⭐️⭐️
I highly recommend anyone looking to do a course, to look no further then Entry Education and I’m also looking forward to completing my Diploma of Property (Agency Management) soon.😊 -
Chelsea Beechey ★★★★★ a year ago
Completing my Diploma of Property with Entry Education was an outstanding experience! The staff were incredibly helpful and always willing to assist me with any questions I had. Their guidance and support made the learning process smooth … More and enjoyable. The course content was comprehensive and well-structured, providing me with a strong foundation in the property industry. I'm grateful for the knowledge and skills I gained, and I highly recommend Entry Education for anyone looking to advance their career in property! -
Catherine Rogers ★★★★★ a year ago
Last year I completed the Diploma of Property to obtain my Real Estate License, I found the experience fantastic from start to finish. David was an extremely knowledgeable trainer and seemed genuinely passionate about helping all students … More in gaining their qualification. The course was comprehensive, however it always felt achievable. The platform was easy to navigate. I would highly recommend Entry Education! Thank you again. -
Leanne O'Leary ★★★★★ a year ago
I recently completed the Diploma in Property (Agency Management) through Entry Education. The online learning was great and I felt well supported whilst completing my assessments afterwards. My assessments were marked really quickly … More so as I moved through each module I knew I was on track with the previous modules. The Diploma was a bit of work but the way it is structured is fantastic because it works through the process of setting up a business of your own which can be applied in the real world. Mal was exceptional in her support. She was super responsive and I never felt like I was on my own doing this which can sometimes happen when you study online. I highly recommend Entry Education. -
Michael Wilson ★★★★★ a year ago
The perfect process of study includes theory with practical exercises. The support staff is friendly, has a high level of customer service and is always ready to help. I want to mention Brian, who always tried to help me solve administrative … More and educational issues. As a result of my studies, I have gained deep knowledge about preparing and selling real estate, especially regarding preparing and conducting auctions.
I received a certificate a couple of hours after completing the last module. A large amount of information is delivered quickly and clearly—the learning guide has very high-quality content.
I am happy with my study in Entry Education. Thank you very much! -
Ella Fanning ★★★★★ 2 years ago
I recently completed my Cert IV in Real Estate Practice with Entry Education. I would recommend their training to anyone in a heartbeat. The entire experience was easy and stress-free, the trainers were always there for support when it … More was needed and went that extra mile to ensure their trainees were confident and completely understood the task at hand. Their zoom classes were a great way to go through each unit as a team, and their training portal is so easy to use and understand. Thank you Brooke, Alex and Entry Education for a great year of training! -
Brad Campbell ★★★★★ a year ago
Betty and the team at Entry Education were outstanding to deal with. The streamlined process was fantastic, as was Bettys willingness to accommodate everyone in a helpful manner. Nothing was ever too much trouble for her. Can highly recommend … More the course. -
Joe Malone ★★★★★ 2 years ago
Entry Education has provided exceptional assistance throughout my completion of the restricted sales registration. The training program was incredibly helpful, and the staff, namely Cale Morton, offered a well-structured structured curriculum … More with great personalised assistance. The guidance I received was especially helpful, particularly from Mitch Morton, making some of the more complex concepts easy to understand. I highly recommend Entry Education to anyone pursuing a career in real estate. -
Braeden Visser ★★★★★ 2 years ago
Betty's assistance whilst I was studying for my full real estate licence has been second to none. Her responsiveness is unreal, and her esse of approach and positive attitude is refreshing. I would not hesitate to recommend Entry Education, … More and in particular, Betty's training , to anyone. Thanks for all your help and hope to cross paths again in the future. -
Matthew Papuga ★★★★★ 2 years ago
I recently completed the Certificate IV and Diploma in Mortgage Broking. I really enjoyed how convenient and flexible the course was. I was able to complete both qualifications while working full time because everything was online and done … More at my own pace. Thanks so much for such an enjoyable experience! I am looking forward to beginning my career as Mortgage Broker! -
Happy Singh ★★★★★ 2 years ago
I would to thanks the team Entry Education for their assistance in obtaining full Real Estate licence, specially thanks Mr BEN he always helping and answer the questions, his service is really good, highly recommended! -
ivan chin ★★★★★ 3 years ago
I have done my Cert IV in Finance and Mortgage Broking through Entry Education. I must thank Luise, the course trainer for the much guidance and support throughout the course. She is always ready to answer your questions and steer you to … More the right direction. Their staffs are always available and ready to help as well. It was a pleasant and smooth experience. -
Anna Ogden ★★★★★ 2 years ago
Recommend using Entry Education for your licensing needs! Lauren in particular was a great help in leading me through both the Cert IV and Diploma in Real Estate.
Have recommended them to my wider company and would happily recommend to … More anyone else.
Human resource training course
Learn the fundamentals of human resource management in this short course designed for both HR professionals and beginners. Entry Education’s Human Resource Management Course can be completed fully online and is self-paced to allow individuals to fully understand the learning material without the pressure of assignment deadlines.
Throughout the course, participants will be exposed to real-life managerial scenarios and commonly faced human resource issues. Each topic aims to provide insights that individuals can apply in management situations to address problems or mitigate risks with employee performance or behaviour.
Some of the common human resource challenges participants will learn to deal with include:
- Difficulty in retaining employees
- Harassment or discrimination in the workplace
- Reskilling and professional development for employees
- Ensuring employee health and well-being
- Improving employee engagement
- Fostering positive working relationships
- Successful onboarding for new hires
- Addressing poor performance with employees






