Human resource

Human Resource Management course

  • FLASH SALE – Until April 20th.

Get 50% off on this course. Pay $395 instead of $495

Improve your skills in human resource management — learn how to create a healthier, happier, and more effective working environment for your team through our online human resource management course.

Online HR management training

Human resource management has come into the spotlight in Australia as nationwide concerns regarding employee welfare and mental health continue to grow. Whether you’re a business owner, team leader, or part of an HR department, having a good understanding of managing and motivating staff plays a big part in achieving success.

Human resource management encompasses a wide range of issues, from developing and retaining an effective team to addressing the challenges faced by employees. Entry Education’s online Human Resource Management Course provides an in-depth exploration of issues such as workplace bullying and discrimination, training needs for staff, and recruitment challenges to provide individuals with a keen understanding of how to improve their personnel management skills.

Our Human Resource Management course is suitable for anyone looking to learn how to better support their business teams and promote future development for staff, including:

  • HR trainees, executives, and managers
  • Business owners
  • Team leaders and middle managers
  • Project managers
  • Individuals aspiring to be in a managerial position

During the course, you will have access to all the training content online, which you can complete at your own pace. Our course trainers will be available to provide you with after-hours support to supplement your learning.

There are 10 topics in this course:

  1. Human behaviour
    • Individual and group behaviour
    • Perception
    • Gestalt theory of perception
    • Influences on perception: behaviour, appearance, expectations, primary effect, attribution, schemas
    • Perception and reality
    • Selective attention
    • Central traits
    • Attribution
    • Kelley’s theory of attribution
    • Changing perceptions
    • Defence mechanisms
    • Psychologically healthy individuals
    • Influences on human behaviour
    • Socialisation
    • Family influence
    • Influence of school
    • Influence of peers
    • Influence of society
  2. Workplace communications
    • Communication defined
    • Variables affecting communication: context, nature and quality of the transmitted message and the received message
    • Effective communication
    • Listening effectively
    • Giving clear instructions
  3. Workplace conditions
    • Unions
    • Duty of care
    • Workplace safety
    • Costs of illness and injury
    • Lifting and manual handling
    • Protective equipment
    • Workplace bullying and violence
    • Workplace design; physical and psychological factors
    • Colour
    • Office landscaping
  4. Controlling Operations
    • Supervising staff: listening, informing, leading
    • Managing a project
    • Applying standards
    • Monitoring performance
    • Regulating progress
    • Giving directives and introducing change
    • Dealing with contingencies
    • Developing contingency plans
    • Problem solving methodology
    • Stock control
    • Quality control
    • Production control
    • Labour utilisation control
    • Financial control
  5. Recruitment and Induction
    • Advertising a position
    • Interviewing
    • Interview guidelines
    • Interview questions
    • Types of questions
  6. Staff training
    • Responsibilities of a trainer
    • Factors affecting learning: Attention, intelligence, self esteem. etc
    • How we learn
    • Memory
    • Assessing training needs
    • Sources of information for a needs assessment
    • Communication skills for trainers
    • Body language
    • Reasons that people do not learn -communication barriers
    • Developing conversation
    • Effective questioning
    • Motivating learners
    • Principles of learning
    • Adult learners
  7. Work teams
    • Conformity -Heiders Balance Theory
    • Different styles of handling conflict
    • Delegation
    • Delegation situations: High Experience/Low Motivation; High Experience/High Motivation etc
    • Conflict handling tequniques
    • Dealing with anger (in yourself and in others)
    • Negotiation
    • Joint problem solving approach
    • Mediation
    • Negotiation problems
  8. Positive Discipline
    • Static and dynamic principle
    • Giving praise
    • Enforcing rules
    • The disciplinary interview
    • Changing behaviour -classic and operant conditioning
    • Reinforcement
    • Punishment
  9. Grievances and Complaints
    • Detecting a problem
    • Guidelines for dealing with grievances
    • Reducing grievances
    • Applying the formal problem solving technique
  10. Monitoring and Reporting
    • Monitoring performance
    • Observation
    • Regular review
    • Scheduled evaluations
    • Report writing
    • Work study
    • Techniques of work study
    • Work measurement
  • Explain how perception, learning and prior experience influence human behaviour
  • Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
  • Explain factors that contribute to overall workplace conditions and can affect workplace culture
  • Explain basic supervising practices for controlling business or department operations
  • Identify essential processes in the recruitment and induction of employees
  • Describe the key elements of planning and conducting effective staff training
  • Describe how team processes can be used to improve performance and productivity
  • Identify methods to establish and maintain discipline through positive means, such as reinforcement and increasing motivation
  • Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises
  • Explain the importance of monitoring workplace processes and performance, and how to report your observations

This course will:

  • Help you to plan, organise, delegate and manage personnel efficiently
  • Help you go to the next step in your job

This course is ideal for:

  • Business owners
  • Supervisors and foremen
  • Human relations managers
  • Departmental managers
  • Project managers
  • Teachers, students, employees – anyone wishing to climb to a higher position within their organisation.

Although planning, organising and administering may be assigned to other persons, they are an integral part of a leader’s responsibility, and may sometimes fall under the leader’s list of tasks. In either case, the leader is responsible for ensuring these tasks are carried out in a manner consistent with the group’s agreed goals and priorities.

Upon completing the Human Resource Management course, you will be able to:

  • Identify communication gaps within the workplace and implement improved strategies to avoid miscommunication
  • Review potential issues in workplace conditions and culture
  • Create a plan for addressing problems and challenges faced by staff
  • Refine the recruitment and onboarding process for new employees
  • Establish an outline for continual skills development for staff
  • Put into practice strategies that promote positive morale and motivation among staff
  • Develop and present HR reports that cover the key performance metrics of business teams
There are no study prerequisites for this course—anyone can begin learning regardless of their level of experience. However, due to the necessary level of understanding of the topics being covered, it is recommended that course participants be at least 18 years of age.

Trusted by industry leaders

$495395self-paced online course
  • Sale ending soon – Not applicable with other discounts

  • Non-accredited online course
  • Duration 100 hours approx.
  • No due dates – After hours support
  • Pay it in 4 interest-free instalments You can split your payment over four instalments with Afterpay

Human resource training course

Learn the fundamentals of human resource management in this short course designed for both HR professionals and beginners. Entry Education’s Human Resource Management Course can be completed fully online and is self-paced to allow individuals to fully understand the learning material without the pressure of assignment deadlines.

Throughout the course, participants will be exposed to real-life managerial scenarios and commonly faced human resource issues. Each topic aims to provide insights that individuals can apply in management situations to address problems or mitigate risks with employee performance or behaviour.

Some of the common human resource challenges participants will learn to deal with include:

  • Difficulty in retaining employees
  • Harassment or discrimination in the workplace
  • Reskilling and professional development for employees
  • Ensuring employee health and well-being
  • Improving employee engagement
  • Fostering positive working relationships
  • Successful onboarding for new hires
  • Addressing poor performance with employees

Frequently Asked Questions

How long will this course take to complete?

The online Human Resource Management Course will take around 100 hours to complete, depending on your individual pace of learning. This course has no deadlines — the entire course is self-paced, making it ideal for part-time study to improve your personnel management skills.

What will I need to attend this course?

It’s an online course – all you need to start learning is a computer and a reliable internet connection. The course can be completed fully online and can be accessed immediately after you’ve registered and made payment.

What kind of support will I receive during the course?

All course participants will gain access to our online platform, where our trainers deliver responsive support to address queries regarding the learning material. Out-of-hours support is also available to help with any troubleshooting requests.